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1. Legal Notice
INTRODUCTION
The purpose of this document is to establish and regulate the rules of use of the Website www.agasallacoruna.com (hereinafter the "Website"), understanding by Website all the pages and their contents which are accessed through the Website and its subdomains.
The use of the Website confers the condition of User of the same and implies acceptance of all the conditions included in this Legal Notice. The User undertakes to read this Legal Notice carefully each time he/she intends to use the Website and its subdomains.
The User undertakes to read this Legal Notice carefully each time he/she intends to use the Website, as the Website and its conditions of use set out in this Legal Notice may be modified without prior notice.
OWNERSHIP OF THE WEBSITE
In compliance with Law 34/2002 on Information Society Services and Electronic Commerce (LSSICE), we inform you that the ownership of this Website belongs to Consorcio de Turismo y Congresos de A Coruña, located in C/ Sol-Edificio Sol s/n - (15003) A Coruña, Spain and with CIF Q6550029J. You can contact us at the following e-mail address: [email protected] or at the contact telephone number 981184344.
INTELLECTUAL AND INDUSTRIAL PROPERTY
All trademarks, trade names or distinctive signs of any kind that appear on the Website are the property of CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA or, where appropriate, of third parties who have authorised their use, and it may not be understood that the use of or access to the Website and/or the Contents attributes to the User any right over the aforementioned trademarks, trade names and/or distinctive signs, and it may not be understood that any of the exploitation rights that exist or may exist over said Contents have been transferred to the User.
Likewise, the Contents are the intellectual property of CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA, or of third parties where appropriate. Therefore, the Intellectual Property rights are owned by CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA or by third parties who have authorised their use, who have the exclusive rights to exploit them in any form and, in particular, the rights of reproduction, distribution, public communication and transformation. The unauthorised use of the information contained in this website, as well as any breach of the Intellectual or Industrial Property rights of the CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA or of third parties included in the Website who have transferred content will give rise to the legally established responsibilities.
EXCLUSION OF RESPONSIBILITY
The content, programmes, information and/or advice expressed on this Website should be understood as merely indicative. CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA is not responsible in any way for the effectiveness or accuracy of the same, being exempt from any contractual or extra contractual responsibility with the Users who make use of them, since they are the ones who will have to decide according to their criteria the opportunity of the same.
The offers of experiences presented on the Website are valid only to the extent of available stock and in accordance with what is offered in the description of the experiences.
Content provided by third parties or companies may be published on this website. CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA is not responsible for the truthfulness and accuracy of these contents, being exempt from any contractual or extra-contractual responsibility with the users who make use of them.
CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA reserves the right to modify the content of the Web Site without previous warning and without any type of limitation.
Likewise, the CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA declines any responsibility for possible damages that may be caused by the lack of availability and/or continuity of this Website and the services offered therein.
CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA does not guarantee the absence of viruses or other elements on the website that may cause alterations to your computer system. CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA declines any contractual or extra contractual responsibility with the Users who make use of it and have damages of any nature caused by computer viruses or by computer elements of any kind.
CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA declines any responsibility for the services that may be provided on the Website by third parties.
All the experiences included in this Website have been agreed with the shops and businesses participating in the action "Agasalla Coruña", so CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA is not responsible for any changes or modifications that could suffer each of the brands, local businesses or companies participating in this project.
CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA declines any responsibility for the services and/or information provided in other sites linked to this one.
CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA does not control or exercise any type of supervision over third party websites. We advise Users to act with caution and to consult any legal conditions that may be set out on these websites.
Users who send any type of information to CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA, undertake to ensure that it is truthful and does not violate any third party rights or current legislation.
CONDITIONS OF USE OF THE PORTAL FOR USERS
The simple and mere use of the Website grants the condition of user of the Website, whether an individual or a legal entity, and obligatorily implies the complete, full and unreserved acceptance of each and every one of the clauses and general conditions included in the Legal Notice. If the User does not agree with the clauses and conditions of use of this Legal Notice, he/she shall refrain from using the Website. This Legal Notice is subject to changes and updates so that the version published by CONSORTIÓN
The version published by CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA may be different each time the User accesses the Website. Therefore, the User must read the Legal Notice each and every time he/she accesses the Website.
Through the Website, CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA provides Users with access to and use of various contents published by CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA or authorised third parties via the Internet.
Access to this Website is free of charge except for the cost of the connection through the telecommunications network supplied by the access provider contracted by the users.
The User is obliged and undertakes to use the Website and the Contents in accordance with the legislation in force, the Legal Notice, and any other notice or instructions made known to him/her, either by means of this Legal Notice or in any other place within the Contents that make up the Website, as well as with the generally accepted rules of coexistence, morality and good customs.
It is expressly forbidden to use the Website for purposes harmful to the goods or interests of
CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA or third parties or that in any other way overload, damage or render useless the networks, servers and other computer equipment (hardware) or products and computer applications (software) of CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA, or third parties.
In the event that the User is aware that the linked Sites refer to pages whose contents or services are illicit, harmful, denigrating, violent or contrary to morality, we would be grateful if he/she would contact the CONSORTIUM OF TOURISM AND CONGRESSES OF A CORUÑA.
HYPERLINKS
Those who intend to establish hyperlinks between their web page and the Website must observe and comply with the following conditions:
Prior authorisation shall not be necessary when the Hyperlink only allows access to the home page, but may not reproduce it in any way. Any other form of Hyperlink will require the express and unequivocal written authorisation of CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA.
No frames shall be created with the Web pages or on the Web pages of the Website.
No false, inaccurate or offensive statements or indications shall be made about the CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA, its directors, employees or collaborators, or the people who are related to the Website for any reason, or the Website Users, or the Contents supplied.
It shall not be stated or implied that CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA has authorised the Hyperlink or that it has supervised or assumed in any way the Contents offered or made available on the Website where the Hyperlink is established.
The Web page on which the Hyperlink is established may only contain what is strictly necessary to identify the destination of the Hyperlink.
The web page on which the Hyperlink is established shall not contain information or content that is illicit, contrary to morality and generally accepted good customs and public order, nor shall it contain content that is contrary to any third party rights.
AVAILABILITY OF THE CONTENTS
The provision of the service of the Website and its contents is, in principle, for an indefinite period of time. CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA, however, is authorised to terminate or suspend the provision of the Website service and/or any of the content at any time. When reasonably possible, CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA will give prior notice of the termination or suspension of the Website.
LANGUAGES
CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA reserves the right to translate this Legal Notice, its Privacy Policy, its Purchasing Conditions, its Cookies Policy or any other operating rule, policy or procedure that may be published on the Website.
CONTACT US
If you have any questions about the conditions reflected in this Legal Notice, or if you would like to make any suggestions or recommendations, please contact us at the following e-mail address: [email protected].
HOW TO BUY
Shopping on our website is very simple: just choose the experiences you want and add them to the basket by clicking on the "ADD TO CART" icon and process the order, using the payment method available (bank card).
The order process is carried out in the following steps: web > choose product > choose quantity > finalise purchase > delivery details and payment method > confirm order.
Once the purchase process has been successfully completed, you will receive a confirmation e-mail with the reference number that identifies your order and the summary of the purchase. Please review it and keep it as a receipt of what you are buying, for future communications.
HOW TO PAY
Payment may be made by credit card (Visa or Mastercard). Customers guarantee that they are fully authorised to use the payment card. Only persons with the necessary legal capacity to enter into contracts relating to the type of goods and services offered on this Website may place orders on www.agasallacoruna.com.
By clicking on the "Checkout" button during the order process, the customer declares that he/she fully and unreservedly accepts the present Terms and Conditions of Use and Contract. The data filed by CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA constitute the proof of all the transactions carried out between CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA and its clients. Also, once the shipment of the requested product is made, you will be informed by e-mail of the shipment.
The prices of the experiences are indicated in euros. The prices of the experiences are indicated with all taxes included, as well as preparation and shipping costs in the case of online orders. In the case of physical deliveries, the additional cost for courier services is stipulated in the purchase process (depending on the delivery destination). The participation in the preparation and shipping costs is also inclusive of all taxes. Local businesses and shops participating in this web experience sales initiative reserve the right to modify these prices at any time. However, products will be invoiced on the basis of the rates in force at the time of order registration.
All vouchers, both individual and cross-experience vouchers are inclusive of VAT. In the case of the categories Stays and Gastronomy, prior booking is essential and always subject to availability.
CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA reserves the right to refuse any order from a client with whom there is a dispute or with whom it foresees that it may be a fraudulent purchase.
The customer declares to be in agreement with the information and to have accepted these General Terms and Conditions of Contract before making the purchase. Once your purchase has been validated, you will be sent a purchase confirmation email summarising the completeness of your order (nature of the products shipped, quantity, price).
Once payment has been made by credit card, we will send a debit request to the customer's bank; the amount will not be debited from the account until we obtain the bank's authorisation. In the event of a refusal from the bank, the order will be automatically cancelled and the customer will be informed by sending an e-mail.
The website has a secure payment system through Abanca's electronic platform. CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA never has access to confidential information regarding payment methods.
For orders outside the European Union, the Canary Islands, Ceuta, Melilla and Andorra, all associated fees and taxes are the responsibility of the purchaser in accordance with the legal provisions in force. For this shipment, the invoice amount in euros shall be taken as the declared value for customs purposes. The amount of customs taxes varies from country to country and must be paid in cash on receipt of the shipment. Shipments to countries outside the European Union, the Canary Islands, Ceuta, Melilla and Andorra will be invoiced without VAT.
2.Privacy policy
CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA, in compliance with the provisions of Regulation (EU) 2016/679 General Data Protection Regulation (RGPD), the current national regulations applicable to the matter and the Law of Information Society Services and Electronic Commerce 34/02 of 11 July (LSSICE), is committed to strict compliance with current legislation on the processing of personal data and information security in order to ensure that the collection and processing of data provided by its customers is carried out under security levels that prevent the loss or manipulation of data.
PROTECTION OF PERSONAL DATA
The personal data collected through the forms at www.agasallacoruna.com will be incorporated into a data file exclusively owned by CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA.
The data provided will be treated with the purpose of managing the relations with the Users of the Website as well as those related to the services offered by CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA, to allow the contracting and provision of services. This personal data may also be processed for the purpose of generating user profiles and sending them, by electronic, postal and telephone means (including SMS alerts, or other similar means of messaging) personalised commercial information about the products or services offered by CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA as long as the Users have previously given their consent, as well as participating in satisfaction surveys.
Personal data collected through the Website shall not be transferred to any third party.
Users must notify CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA of any change in the data provided, and are responsible for the truthfulness and accuracy of the data provided at all times. CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA will try to diligently check the veracity of said data, reserving, where appropriate and without prejudice to other actions that may correspond to it, the right not to register or to deregister those users who provide false or incomplete data. This prior verification does not imply in any case the assumption of any liability for damages that may arise from the falsity or inaccuracy of the data provided, for which the user will be solely liable.
In any case, the User will have the right to request and obtain information about his/her personal data included in the automated files under the responsibility of CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA and, where appropriate, to exercise the rights of rectification, cancellation, opposition, portability and oblivion, which, as the owner of the data, he/she is entitled to. By sending an e-mail to the following address: [email protected]
In order to exercise these rights, it will be necessary for the User to prove his/her identification by sending a photocopy of his/her national identity document.
INFORMATION SECURITY
In CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA, we are aware of the importance of guaranteeing the security of the transit of information with our clients and for this we have the maximum security measures that guarantee the confidentiality of communications. The connection to the online purchase transaction service is made through a secure server. The secure server SSL (Secure Socket Layer) establishes a connection so that the information is transmitted encrypted using 128-bit algorithms, which ensure that it is only intelligible to the client's computer and the CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA server, complying with the pseudonymisation conditions laid down by the RGPD.
You can verify that the connection is being made through a secure server by checking any of the following aspects:
By means of the address (URL) of the server, since on a secure server it starts with https: when it normally starts with http.
By an indication from your browser that one of the lower corners of the screen shows a whole key (instead of a broken key as in any non-secure server) or a closed padlock (instead of an open padlock as in any non-secure server).
USE OF COOKIES
Some of the personalisation pages of CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA use their own and third party cookies. A cookie is a text file that a web server can save on the hard drive of a computer to store information about the user. It can only be read by the website that sent it to the computer.
CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA uses cookies for the sole purpose of improving and personalising the web service offered to its customers through its Internet pages. The information that CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA stores on its servers is only accessible by CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA and allows us to recognise the user on their next visits to our website, carry out statistical measurements, and analyse their visits and preferences, all with the aim of providing a better service and presenting offers and proposals adapted to their customer profile.
For more information, please consult our cookies policy.
GOOGLE ANALYTICS
Our website uses Google Analytics, a web analytics service provided by Google, Inc., a Delaware company with headquarters at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site.
The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information on our behalf for the purpose of tracking your use of the website, compiling reports on the use of the website, and of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. For further information please visit the official Google website: https://policies.google.com/technologies/types?hl=es
SECURITY MEASURES
CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA guarantees that it has adopted the legally required personal data protection security levels, in accordance with the type of data collected, and has installed all the technical, personal and organisational means and measures to guarantee the confidentiality, integrity and quality of the information, as well as to prevent the loss, misuse, alteration, unauthorised access and theft of the personal data provided.
CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA also informs you that all the data you enter on the Website will be treated in compliance with the applicable regulations and security protocols.
MODIFICATIONS
CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA reserves the right to update its Privacy Policy whenever it deems appropriate, in which case Users will be informed. For this reason, please check this Privacy Policy regularly to read the most recent version of the CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA's Privacy Policy.
3.Terms and Conditions
BUY
To buy on our local experiences website all you have to do is choose the items you want and add them to the basket by clicking on the "ADD TO CART" icon and process the order, using the payment method available. We accept credit cards (Visa or Mastercard).
The experience vouchers (whether individual, crossed or combined) are unique and have been produced exclusively for this action to promote and support local tourism in A Coruña. Therefore, the experience purchased cannot be returned or exchanged for cash or any other experience of the same or greater value.
RESPONSIBLE FOR SALES
The responsibility derived from the sales made through this website will be that of the business or professional who in each case executes the same. The owner of the website shall not be liable in any case for defectively executed sales or for any lack of conformity with the products sold, which in each case shall be the responsibility of the business or professional involved in their execution. Likewise, the collaborating travel agencies intervene as retailers in the commercialisation of the accommodation and tourist stays offered on this website, as well as in the so-called Crossed Experiences.
SHIPPING
www.agasallacoruna.com is a website that sells experiences, not products, with the aim of promoting local consumption. What is offered is a voucher to spend in the selected hotel, venue and/or establishment but it will never be a product. The vouchers have an expiry date of one year from the time of purchase.
Delivery times will vary from 1 to 3 working days (local deliveries and within the province). For regional, national and international shipments, delivery times vary depending on the destination (from 3 to 10 working days maximum).
Furthermore, CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA shall not be liable for any delay or failure to comply with its obligations under these conditions relating to Covid-19. This provision does not affect your right to receive the product within a reasonable time.
RETURNS
If the order arrives with any damage please write to us at [email protected] within 5 working days of receipt and keep the package in the condition in which you received it so that we can manage it.
4.Cookies policy
This Cookie Policy forms part of the Privacy Policy of the website hosted under the domain name www.agasallacoruna.com (the "Website").
We use cookies to facilitate navigation, improve the quality of our services and show you information related to your preferences.
This Cookie Policy is an integral part of the General Terms and Conditions and the Privacy Policy. By accessing and browsing the Website or using its services, the user accepts the General Conditions, the Privacy Policy and the Cookies Policy. Please read them carefully.
We want your experience on the site to be as good as possible, and for that reason we have written this Cookie Policy as transparently as possible.
WHAT ARE COOKIES?
Cookies are files containing small amounts of information that are downloaded to the device that the user uses when visiting a website. Their main purpose is to recognise the user each time they access the Website and they also allow us to improve the quality and usability of our website.
Cookies are essential for the functioning of the Internet; they cannot damage the user's equipment/device and, if they are activated in your browser settings, they help us to identify and resolve possible errors in the functioning of the Website.
TYPE OF COOKIES USED BY AGASALLA CORUÑA ACCORDING TO THEIR PURPOSE
Essential technical cookies. Files needed to navigate and enable or maintain the user's connection to the web. If you disable them, it is possible that some sections of the website may not work properly.
Personalisation cookies. These allow certain user preferences to be remembered.
Analytical cookies. In order to carry out an anonymised statistical analysis of the use of the website and to be able to improve its structure and contents, CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA and third parties compile information regarding the origin of the users and their browsing on the website.
Advertising cookies. Used to manage the advertisements on the website, decide the content and frequency of the same.
Cookies for social sharing. These cookies are necessary to identify you in your social networks and thus allow you to share content.
HOW CAN I ENABLE, DISABLE OR BLOCK COOKIES?
Depending on the browser used, the procedure and access to cookie management may vary. To facilitate this process CONSORCIO DE TURISMO Y CONGRESOS DE A CORUÑA provides you with the following links to different web browsers for your reference:
Google Chrome: https://support.google.com/chrome/answer/95647?hl=es
Microsoft Explorer: https://privacy.microsoft.com/es-es/windows-10-microsoft-edge-and- privacy
Mozilla Firefox: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios- web-tracking-preferences
Apple Safari Macos: https://support.apple.com/es-es/guide/safari/sfri11471/mac Apple Safari iOS devices: https://support.apple.com/es-es/HT201265
Opera: http://help.opera.com/Windows/11.50/es-ES/cookies.html
DO WE UPDATE OUR COOKIE POLICY?
We may update the Cookie Policy of our Website, so we recommend that you review this policy each time you access our Website in order to be properly informed about how and what we use cookies for.